What Google rating do hotels in Boston need to stay competitive?
By Max Zhou · Last updated
Hotels in Boston average 4.3 stars across 1883 Google reviews (median, based on analysis of 20 businesses, 4/16/2026). 30% of businesses score above 4.5 stars — those businesses see measurably higher inquiry rates.
- •Businesses analyzed: 20
- •Average Google rating: 4.27★
- •Median review count: 1883
- •Share above 4.5★: 30%
- •Share below 4.0★: 10%
- •Top performer: The Langham, Boston (4.6★, 1890 reviews)
| Metric | Hotel in Boston | Top performer |
|---|---|---|
| Google rating | 4.27★ | 4.6★ |
| Review count | 1883 (median) | 1890 |
| Reply rate | Est. <20% | ~95% |
| Share 5-star | 30% | 100% |
Frequently asked questions
- How many Google reviews does a hotel in Boston need?
- Median in Boston is 1883 reviews. To rank in the top 25% of businesses in your category, aim for at least twice that — around 3766 reviews.
- How do I get from 4.0 to 4.6 stars on Google?
- Two levers: systematically request reviews from happy customers (QR code at the point of service works best) and intercept unhappy feedback privately before it becomes a public 1-star review. Our pilot customer Sakura Hagen went from 4.0 to 4.6 in 6 weeks this way.
- Is AI auto-reply to Google reviews GDPR-compliant?
- Yes — provided data is processed in the EU and no customer PII beyond what Google already displays publicly is used. Starise meets both standards.
- How much does review management cost?
- Starise Standard is $59/month per location including unlimited AI replies, QR code, and dashboard. 7-day free trial, no credit card.
- How fast will my Google rating improve?
- Typically 4-8 weeks. Speed depends on your customer volume and starting rating. Lower starting scores improve fastest.
A data-driven analysis of 20 hotels in Boston. We aggregated public Google review data to show where the median sits, who the top performers are, and what underrated businesses can do to close the gap.
Top 10 Hotel in Boston
- 1.The Langham, Boston4.6★1890 reviews
- 2.Hotel AKA Back Bay4.6★1626 reviews
- 3.Four Seasons Hotel One Dalton Street, Boston4.6★383 reviews
- 4.InterContinental Boston by IHG4.5★3382 reviews
- 5.The Godfrey Hotel Boston4.5★2391 reviews
- 6.Canopy by Hilton Boston Downtown4.5★884 reviews
- 7.The Westin Copley Place, Boston4.4★4033 reviews
- 8.Hyatt Regency Boston Harbor4.4★2652 reviews
- 9.Element Boston Seaport District4.4★1167 reviews
- 10.Renaissance Boston Seaport District4.3★2453 reviews
Run a hotel in Boston?
Your competitors average 4.3★. With Starise you can reach 4.5+ in six weeks. See the Sakura Hagen case study.