What Google rating do hotels in Phoenix need to stay competitive?
By Max Zhou · Last updated
Hotels in Phoenix average 3.8 stars across 1041 Google reviews (median, based on analysis of 15 businesses, 4/30/2026). 0% of businesses score above 4.5 stars — those businesses see measurably higher inquiry rates.
- •Businesses analyzed: 15
- •Average Google rating: 3.76★
- •Median review count: 1041
- •Share above 4.5★: 0%
- •Share below 4.0★: 60%
- •Top performer: Hyatt Regency Phoenix (4.4★, 4501 reviews)
| Metric | Hotel in Phoenix | Top performer |
|---|---|---|
| Google rating | 3.76★ | 4.4★ |
| Review count | 1041 (median) | 4501 |
| Reply rate | Est. <20% | ~95% |
| Share 5-star | 0% | 100% |
Frequently asked questions
- How many Google reviews does a hotel in Phoenix need?
- Median in Phoenix is 1041 reviews. To rank in the top 25% of businesses in your category, aim for at least twice that — around 2082 reviews.
- How do I get from 4.0 to 4.6 stars on Google?
- Two levers: systematically request reviews from happy customers (QR code at the point of service works best) and intercept unhappy feedback privately before it becomes a public 1-star review. Our pilot customer Sakura Hagen went from 4.0 to 4.6 in 6 weeks this way.
- Is AI auto-reply to Google reviews GDPR-compliant?
- Yes — provided data is processed in the EU and no customer PII beyond what Google already displays publicly is used. Starise meets both standards.
- How much does review management cost?
- Starise Standard is $59/month per location including unlimited AI replies, QR code, and dashboard. 7-day free trial, no credit card.
- How fast will my Google rating improve?
- Typically 4-8 weeks. Speed depends on your customer volume and starting rating. Lower starting scores improve fastest.
The 15 hotels in Phoenix ranked by Google rating and review depth. Use this list as a benchmark for your own business or when choosing where to book.
Top 10 Hotel in Phoenix
- 1.Hyatt Regency Phoenix4.4★4501 reviews
- 2.La Quinta Inn & Suites by Wyndham Phoenix Chandler4.2★1556 reviews
- 3.Hilton Phoenix Tapatio Cliffs Resort4.1★5968 reviews
- 4.Cambria Hotel Downtown Phoenix Convention Center4.1★897 reviews
- 5.The Clarendon Hotel and Spa4.0★3565 reviews
- 6.SureStay InnSuites Phoenix Hotel & Suites by Best Western4.0★1544 reviews
- 7.Hilton Phoenix Resort at the Peak3.9★5548 reviews
- 8.Downtown Phoenix Hotel3.8★383 reviews
- 9.Hotel San Carlos3.7★780 reviews
- 10.Studio 51 Extended Stay Hotel3.7★152 reviews
Run a hotel in Phoenix?
Your competitors average 3.8★. With Starise you can reach 4.5+ in six weeks. See the Sakura Hagen case study.